Network

Our highly-resilient network has two diverse network entry points which manage traffic flow to the Internet, with another dedicated high-speed link to a separate California location. That second location itself has a failover link to a third location nearby for ultimate uptime in connectivity.

Traffic inside the Hosted Exchange environment is managed by Cisco routers and switches, with HP rack distribution switches. An advanced Netscreen firewall protects the 1-800-HOSTING Hosted Exchange infrastructure, with all ports closed except for essential ones and 100% of incoming traffic monitored by anti-spam and anti-virus applications.

24 x 7 Monitoring

Hosted Exchange servers are monitored 24x7 using a comprehensive and state-of-the-art MOM management system. This allows immediate detection of both potential and actual issues, which are tackled by our multiple technicians – on standby, day and night. MOM looks at a full range of metrics, including CPU, memory and disk space utilization, the size of the mail queues, the status of Outlook Web Access (OWA), different Exchange-related ports and RPC latency.

Hosted Exchange from 1-800-HOSTING for never-fail email.

Our Hosted Exchange Datacenter

When you host your business-critical email system with 1-800-HOSTING, your email and data will be hosted in one of the world’s premiere datacenters. It includes all the latest technology in server, data connectivity, power, cooling, security and infrastructure.

Environment

The datacenter is equipped with the latest environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range. It also uses the most advanced fire-suppression systems available. The datacenter has an 18-inch raised floor and is zone 4 certified for earthquakes.

Power

With main power from a provider nationally ranked in the top-quartile for reliability, our class-A data center is designed for N+1 redundancy and is equipped with redundant power feeds, HiTEC uninterruptible power supply systems and back-up diesel generator power. This gives a guaranteed 99.999% availability for power.

Connectivity

Our datacenter is a carrier-neutral facility with two diverse network entry points and a direct Internet backbone connection. Failover arrangements ensure that data connectivity never goes down. With our hosted MS Exchange, you always have reliable access to your server, both from your desktop or via Outlook Web Access wherever you travel.

Security

As a world-class datacenter, our premises are closely monitored and guarded, 24x7x365. Sophisticated pan/tilt CCTV cameras cover every part of the datacenter and access to our servers is restricted to a limited number of authorized engineers.

Security is strictly enforced using the very latest technology, including man-trap technology between lobby and datacenter, motion sensors and controlled ID key-cards, as well as security guards stationed at every entrance to the site.

Hosted Exchange - Can You Afford Not To?

• More than a quarter of SMBs believe that sales would be impacted after only 1 hour without email.
• A third of major in-house email outages leave staff without email for more than 24 hours.
• 35% of email outages come as a result of server failure.

Security is strictly enforced using the very latest technology, including man-trap technology between lobby and datacenter, motion sensors and controlled ID key-cards, as well as security guards stationed at every entrance to the site.

Total Cost of Ownership

As well as vastly superior uptime, quick implementation and easy maintenance, hosted Exchange also offers smaller companies a much lower total cost. Consider the following comparison:

Hosted Exchange saves $80,053 over 2 years, with better reliability and immediate implementation.

Enterprise-class Technology and Uptime

Very few companies have in-house the qualified staff or enterprise-grade Microsoft Exchange infrastructure to prevent downtime. In fact, around 70% of businesses suffer downtime of some kind each year, which conservatively costs an average of $42,000 per hour, according to Gartner Research.

With redundant power supplies, cooling and Internet connectivity, plus clustered servers and a SAN for storage, our datacenters guarantee an outstanding 99.999% email uptime.

Hosted Exchange technicians are also focused on keeping specific servers running 24x7, rather than working on a range IT hardware and software. As a result, they can guarantee the reliability your company deserves.

Easy and Cost-effective Wireless Email

Running separate email and wireless email servers can be an expensive nightmare, as they are often in different locations and require skilled teams to keep them online.

Our hosted Exchange Server datacenter also runs BlackBerry, ActiveSync and Good Mobile Messaging, so getting Microsoft Exchange email on a BlackBerry, Treo or other wireless email is simple. Just ‘switch on’ the service and it works. There’s no tricky configuration, no expensive hardware or software to buy (like BlackBerry Enterprise Server), and no maintenance needed.

Continuous Protection

15,000 new viruses and security threats were discovered last year alone. Even so, with overstretched staff and resources, in-house IT teams with even the best intentions often fall behind on back-ups or updating anti-spam and anti-virus software.

With Hosted Exchange, this is never a problem. Back-ups are performed on a regular and scheduled basis, with the latest anti-spam and anti-virus updates constantly applied across all servers. Given todays huge array of IT security threats, you can outsource Exchange just to have confidence that you are shielded from the crippling loss of your entire email system.

What is Hosted Exchange?

Email, collaboration and scheduling tools have become critical factors to the success of any business. Unfortunately, small and mid-size businesses (SMBs) often lack a large IT budget or in-house team to implement and maintain the sophisticated messaging software they need. Yet SMBs need this critical toolset.

We Have a Better Solution

Microsoft Exchange Server is used by the majority of large corporations for their email, calendars, contacts and files. The Exchange 2007 server powers the full collaboration functions of Microsoft Outlook 2007, such as group calendars, contacts and file-sharing. We provide the latest version of this as a hosted service.

You can subscribe to this on-demand service for a low monthly fee – instead of paying tens of thousands of dollars upfront for expensive servers and software licenses, hiring specialist IT staff to install and maintain the system and being responsible for a 24x7 infrastructure. We let you focus on your core business.

Hosted Microsoft Exchange 2007 means that we provide all hardware and software, then run and maintain it for you in a tier-4 datacenter. You pay a low monthly fee, and can access your email using Outlook 2007® or Entourage® on your desktop, Outlook Web Access (OWA) in any Web browser, or wirelessly from a device like the BlackBerry®, Windows Mobile device, iPhone or Treo.

What is Included with Microsoft Exchange?

What is Microsoft Hosted Exchange?

Most small and mid-sized businesses are using email as a primary communication channel with customers, colleagues and suppliers. But many of these companies stop there, missing out on productivity-boosting features like shared calendars, contact information and files.

By upgrading to the world’s most popular business messaging software, Microsoft Exchange Server 2007, you can significantly raise your team’s efficiency for a small monthly fee.

Basically, Exchange is a computer server that stores your company’s email, calendars, address books and files centrally, so they are available 24x7 and can be shared among your team, if you wish. It is the messaging system of choice for most Fortune 500 corporations.

Advanced Features

People running Exchange as their email server typically use Microsoft Outlook 2007 as their email ‘client’. Among many advanced features, this lets them:

• Securely access email remotely – via the Web or a mobile device like a BlackBerry or Treo
• View colleagues’ up-to-date calendars and schedule meetings
• Assign and manage company tasks on central ‘to do’ lists
• Manage contact information of employees and customers and access it anytime
• Share documents across the team so everyone’s working from the most current version

Microsoft Exchange is a quantum leap from basic POP3 or IMAP4 email and makes your team much more productive through constant access to email, calendars and contacts, as well as important files and information.

Basic POP and IMAP email systems, which are currently used for accessing email, are more suited to home and personal user, rather than business, and were never designed to include the broader, richer collaborative tools that Hosted Exchange has made possible.

Now that hosted Microsoft Exchange is available for no upfront cost, with low monthly fees, smaller and mid-sized companies are increasingly realizing the instant competitive advantage that Exchange can give them.

Outlook/Exchange 2007 vs Basic Email

To help you understand the productivity-boosting options that Microsoft Exchange offers, here is a comparison of Outlook/Exchange 2007 versus basic email options:

Designed for your Business

Exchange with Hosted BlackBerry® Enterprise Server is specifically designed to meet the needs of small to medium businesses that don’t want the headache and expense of managing their email system or wireless solution on their own.

Hosted BlackBerry® Enterprise Server is server software that’s managed for you by us – your expert provider. This means you can take advantage of the full productivity of a big business BlackBerry solution, with no need for internal IT resources or support. You and your employees stay connected to people and information on the go seamlessly, using BlackBerry smartphones – with secure, wireless access to email, calendar, contacts, business data, Internet, and more. Meanwhile, we manage everything for you, behind the scenes.

Choosing Hosted Exchange with BlackBerry Enterprise Server allows for predictable and reliable spending. You pay no upfront costs for server hardware or software installation, and no on-going IT maintenance and support costs. Hosted BlackBerry Enterprise Server is a subscription service with a monthly fee for each BlackBerry user. So you pay only for what you use.

Full Blackberry Wireliess Mobility. No Compromises.

Being small doesn’t have to mean looking small. With Hosted Exchange and BlackBerry Enterprise Server service, you can be confident that your business has exactly the same functionality and productivity capabilities as major enterprises. The only difference is that you don’t have to manage a thing – you’re choosing a service that’s completely managed by us.

BlackBerry smartphones are easy to use and optimized for wireless. They’re compatible with a variety of applications beyond email. In addition, BlackBerry solutions are celebrated for ensuring world-class data security and reliability:

• Hosted BlackBerry Enterprise Server software provides the full suite of advanced security features and IT policies that come with the self-managed BlackBerry Enterprise Server software, including AES or Triple DES encryption. So you can rest easy knowing your information stays protected and confidential: you’re arming your business with the same BlackBerry security that corporations and governments rely on.
• All the information you and your employees send and receive wirelessly comes and goes through Hosted BlackBerry Enterprise Server software and our highly-secure hosted Exchange environment. Which means it’s safe and secure from start to finish.
• If a BlackBerry smartphone is lost or stolen, it can be locked-down or erased immediately, so your information goes nowhere.

Easy to Purchase. Easy to Use.

Hosted BlackBerry Enterprise Server is available as an add-on feature to your hosted Exchange account. We take care of the management and administration, so you don’t have to. Your organization can be up and running with BlackBerry wireless mobility right away; there’s no installation or work required to get started. And getting to know your BlackBerry smartphone won’t take long either: they’re designed to be intuitive – so new users can become expert users in no time.